What Our Customers Say About Us
I highly recommend the entire team at In House Plumbing! They replaced the sewer line for my entire house, cleared the city inspection, and cleaned up in 4 days! Truly exceptional customer service, high quality work, and at a very affordable price. I had four other companies give me bids/estimates, In House Plumbing was not only the best priced estimate, but they explained the work to be done clearly (with a sketch and videos), were responsive when I had questions and showed up exactly when they said that they would. Chris, Willie, Harold, and Armando were just truly outstanding to work with. If you need sewer line replacement or service, look no further, this is your company.
We had several estimates and they were one recommended by several people on our neighborhood chat board. In-House Plumbing Company provided the most detailed quote including sketches and on-line video presentation. They were also very price competitive and offered several options to choose from. Everyone I dealt with was very professional, courteous and performed a top notch job. Over the years I have had several plumbing companies perform work at my house, I will never go to anyone else again. In-Housing Plumbing Company is my go to now.
When I first contacted this company I was told I didn't qualify for the "free second opinion" for a hydrostatic sewer test advertised on their website. I felt mislead and was really disappointed because of all the other positive reviews I'd seen, and posted a review stating my experience.
Shawn, the owner, responded to my review and even called me to apologize. Apparently the secretary was misinformed about what constituted a free second opinion. He was so gracious about everything and even sent a gift card of my choosing for the trouble.
His guys (Chris and Sean) came out today to complete the free test on our sewage lines and explained everything they did in extreme detail. They went above and beyond - Chris even got up in our attic to check on a plumbing vent he was worried about. Unfortunately, they did confirm a leak somewhere under our slab. However, I am now considering using them for the repair because I feel they are an honest company that want to take care of their customers.
Savanna Jo S.
In-House Plumbing recently replaced the 50 year old cast iron sewer pipes under the slab foundation of our house. This project took multiple days and the crew arrived early every morning and worked hard all day long. They kept us informed about the project, were quick to respond with any questions or concerns, took precautions to protect landscaping, did a great job of cleaning up at the end, and most importantly, got the work done correctly and in a timely fashion. Their price was competitive with other bids we had. We will definitely be using this company in the future for any needed plumbing work.
In-House Plumbing truly provided exceptional service from start to finish. We had a problem with one of our cast iron sewer lines and after research decided to go with In-House for the PVC re-route. We were planning to do only half the house. Chris came out for an initial estimate and within an hour of his visit (on a Friday evening) we received a VERY detailed proposal, with plans showing our options, cost explanations, and a 30 minute video from the owner Shawn outlining everything. The price and plans were favorable so we went with the full re-route. Now all our sewer pipes all the way out to the street connection are smooth PVC and should last our lifetimes without any major issues. The entire process took 7 full days (would’ve been 5 but there were complications with our particular yard and lines), the yard was a mess but (at least in our case) very minimal work was required in the house and no damage to the tile/wood floors or slab. All of the workers we interacted with were polite and helpful, especially Chris (excellent all around), Jackie (always eager to answer any questions, positive and knowledgeable) and Santos (stayed late to hook up a toilet for us). We were able to stay in our house the entire time the work was done. They kept us informed on progress, any changes and were always eager to answer any questions. They really went above and beyond! This was an expensive and stressful home repair to have to make but they put us at ease. I would recommend In-House Plumbing to my best friends and family. 11 out of 10 quality and service.